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FAQS

For any enquiries and complaints or concerns email us on customerecare@libas.com or call us on +91 124-121212 from Monday to friday between 8:30 AM- 5;00 PM.

orders

will my money be refunded or will i get a credit voucher?

In case of exchanges, we will credit the amount you paid for the products as a credit into a registered online account, however an exchange is subject to availability of the item in our stock.

shipping

what shipping method does the website use?

We use a large network of courier partners to deliver your products including Blue Dart, Delhivery, and SpeedPost for domestic orders, and Fed Ex and DHL for International Orders.

what are the charges for shipping in India?

Shipping is free in india for orders above 1500 Rupees. Orders below 1500 Rupees will carry a charge of additional 80 Rupees which is non-refundable.

Are there any charges for international shipping?

Yes, we levy a minimal shipping fee to deliver goods internationally. Information onthe same can be found by following this link - https://www.libas.in/shipping-information.